Managed IT / North Texas
Managed IT services for North Texas small business
Small-business IT fails quietly: patches stop applying, backups stop running, and nobody notices until it matters. Managed IT means someone is watching, the environment is documented rather than remembered, and there’s one number to call when something breaks.
What you get
What the work actually includes
Monitoring and patching
Endpoints watched, updates applied on schedule, and the two jobs most likely to silently stop working — patching and backup — reporting to one place.
Security that fits your size
MFA everywhere, endpoint protection, email filtering, and DNS filtering — the controls that stop what actually hits small businesses.
Microsoft 365, run properly
Licensing at the right tier, the security features you’re already paying for actually switched on, and device management through Intune.
Backup that gets tested
Servers, workstations, and Microsoft 365 — because Microsoft does not back your mailbox up for you, and a backup nobody restores from is a hope, not a plan.
Documentation as policy
Your network, credentials process, and vendor list written down and current — so nothing about your business lives only in someone’s head. Including ours.
Fit
Worth a conversation if…
And who we’ll honestly point elsewhere — qualifying is a two-way exercise.
This fits when
- You have 1–100 staff and IT is currently whoever’s least busy
- Your insurer or a big customer started asking security questions
- You want one accountable person, not a ticket queue
Not the right fit when
- You need a 24/7 staffed helpdesk with sub-hour response at 3am
- You’re outside North Texas and need regular onsite presence
Process
How it goes
- 01
Assessment
A structured look at what you run, what’s exposed, and what’s undocumented. You get the findings whether or not we go further.
- 02
Stabilize
The gaps that matter get closed first — MFA, backup, patching — before anything gets fancy.
- 03
Manage
Monthly agreement, priced per user. Monitoring runs, patches apply, and you get plain-English reporting you can forward to an insurer.
Catalog
What we source for this
FAQ
Common questions
What size business fits?
Roughly 1 to 100 staff. Above that, you’re usually shopping for a dedicated helpdesk team, and we’ll say so.
Who actually answers when something breaks?
The same person who knows your environment — not a rotating queue. Everything is documented so support never depends on memory, and response expectations are agreed up front in the service agreement rather than promised vaguely.
Do we have to replace what we have?
No. The assessment works with what’s there. Replacement gets recommended when something is unsupportable or unsafe, not to hit a sales number.
Ready when you are
Onsite work covers North Texas from our Ellis County base. Start with the form and we’ll schedule from there.